One on One
You can’t get service like this at a big box store.
Bill, Jennifer, Randi and the installers were amazing to work with. As soon as I walked into their showroom I Knew they were going to be caring people. They did an amazing job installing my engineered hardwood floors and cost was great for what you get in return. From Jennifer taking time to help me decide on flooring, Bill making sure I was happy, talking with Randi on the phone and the installers were caring, trustworthy, and did a wonderful job. I will recommend them to everyone. Thank you all so much I LOVE my floors.
What a great experience! I guess I’ve gotten used to being disappointed by companies that promise just what you need and expect only to have the end result fall so short! NOT with H&H they were so helpful and patient while we picked out what we needed, thank you Jennifer!! And they actually delivered all they promised !! On time!! Correct flooring!! And the install is perfect!! This flooring looks sooooo good!!! We will go to H&H flooring for all our flooring needs, home and rentals!! Thank You!!
Hands down the best money can buy. If we could give a higher rating we would. Jeniffer and Bill are will both work extremely hard to make sure you are happy. Number one thing that stuck out to us was the fact that they communicated with us and were EXTREMELY polite. At the end of the job you’ll be left wishing more people were this kind. Finished the job quicker than expected too. 10/10 will definitely be hiring them again for future jobs.
Way above and beyond customer service. Floors look great!
Jennifer & Bill of H&H Flooring did a fantastic job on our hardwood floors. We would definitely recommend them again. We worked with Jennifer to choose prefinished Brazilian Cherry solid wood flooring to replace about 1000 sf of worn and poorly installed oak and another 1000sf of carpet. The results are amazing! The installers formed a great looking border around our fireplace tile and put seamless thresholds in the doorways to bedrooms. Quarter-round molding finished the job to perfection. We asked them to complete the job within 4 weeks due to a party we were hosting, and they met the deadline. You can’t go wrong with H&H.
Jennifer & Bill are the best! I was referred to their store by our rock mason, and from the minute I walked in, I felt like they were family! Great selection and great service! The installers were so professional and dedicated as well! Overall FANTASTIC experience! Contact them… you won’t be disappointed!
Our floors are GORGEOUS!!
We had a great experience with Bill, Jennifer and the H&H crew. Timely, professional, on budget, conscientious — all the things you want from a vendor. They matched existing floors and finished in place and were committed to getting it right. Looking forward to using them again.
Bill and Jennifer did an amazing job installing and refinishing our hardwood floors! Very personable and did everything possible to make sure that we were happy with the job that they did.
Thank you! This is the best quality work I’ve ever seen on floors. Thank you all so much. We are very pleased!
After checking prices for materials to replace my water-damaged floors in Dalton, I stopped into H&H Flooring and LOVED all the choices they had that met my budget. Their prices were comparable to those in Dalton and their products (at least those that I looked at) are made in the USA and not in China. The installation crew did an awesome job – removing the damaged flooring and installing the new flooring – even moving my furniture and putting it back after the floors were done. The crew was very professional and would call each morning to let me know when to expect them to arrive. The owner stopped by every day to check progress and make sure I didn’t have any questions. They finished the job quicker than the estimated time and everything is great! Thanks so much for making my home look beautiful!
H&H Flooring recently refinished my floors and laced in areas not covered by the original flooring and they did an incredible job! My house was built in the 1950’s, in the 1980’s the beautiful hard wood floors were covered with carpet. When I moved in to my house a year ago, the first thing I did was to tear up the carpet. The original wood floors were still in pretty good shape, but after cleaning them, there were brown spots from the carpet padding all over the floors. Recently I also remodeled my home and moved some of the walls just a little bit here and there leaving gaps in the flooring where the sub-flooring became exposed. H&H Flooring filled in these gaps and did an incredible job matching the original hardwood. After they sanded and re-finished the floors all of the brown spots were gone. Everyone who has come in my house since having the floors refinished has been absolutely amazed. I highly recommend H&H flooring. Not only do my floors look amazing, but they are also prompt, professional, and reliable. I would recommend them to anyone.
H & H Flooring exceeded our expectations. They worked with us on a tight deadline as we were moving into our new home. They arrived the day we closed on our house and removed carpet and hardwood from 7 rooms (plus hallways) in just ONE evening (on a Friday night!). The install started first thing on Monday and they wrapped up before our move in date later in the week. Jennifer was the best, we showed her a few carpet and hardwood samples and she paired up exactly what we wanted…. the finished work is beautiful. We love our floors, our friends and family comment on the hardwoods immediately and the overall experience was superb. We will never use one of the “big box” stores again…. and will refer H & H to all of our friends. Bill also gave us advice on an issue with our home that didn’t even pertain to the floors… they truly look out for their customers and deliver excellent results. THANK YOU Jennifer, Bill, Evan, Jamal and the other three gentleman whose names I cannot recall.
Engaged H&H team to refinish our 20 year old floor. Did a great job and delivered what they committed. Totally satisfied with their quality of work. Thanks Jen and the team.
Found the right flooring for me. Excellent quality, expert installation, very friendly.
Fantastic store with all kinds of merchandise. Came to my home and did a great job on laying hardwood floors in my living room. Very professional.
Did my neighbor’s floors and then did mine. Happy for the referral. They do high quality work with high quality products.
Great service and very friendly
Great inventory and prices.
High quality, locally owned business. Met the owners through a personal friend and they are now doing a great job on the flooring in my home. Highly recommended to all friends, family, and anyone else!
We recently had our entire home done by H&H flooring. Have a great selection of flooring options. They did an outstanding job and went above and beyond helping us get everything done. Everyone at the company is helpful and friendly. Highly recommend for your flooring needs.
They were available, flexible, courteous, and professional. I highly recommend them for your flooring!
Great place and people to do business with! Highly recommend!
Jennifer found us our dream floors from a pinterest photo i had, and went above and beyond and beyond in customer service! Highly recommend and would work with them again!
Jennifer and her team were absolutely amazing!! She took the time to come and personally check on our progress. She takes pride in her business. Rob and I tell everyone to call her for their flooring.
We love our floors! Jennifer was great! She worked with us to get our floors installed before the holidays and the installers were awesome too! They were prompt, courteous and did a great job.
H & H Flooring has been amazing to work with! We originally went to Lowe’s to get our floors done and had trouble getting them to contact us back. We pass H & H Flooring everyday and decided to give them a call. They were immediately responsive and helped us every step of the way with any questions we had. We were looking to get our floors done before Thanksgiving which I knew was a long shot considering we called only TWO weeks before, but they were able to squeeze us in and got it done! My new floor is beyond BEAUTIFUL and exceeded anything I imagined!! Thank you H & H Flooring you guys are awesome!!
We saw H&H Flooring sign on Thrasher Pike….so we made a call….asked a few questions then set up day and time to come and give us a quote.Price was very reasonable!! Called Jennifer later to let her know we wanted to look at another sample….she had a booth at County Fair and brought a sample of exactly what we had been looking for!! Then and there we decided to have H&H install our new kitchen floor! Jennifer has a very warm personality and easy to work with! The installer was very,very good and friendly. Everyone who has seen our new floor think it is REAL WOOD and are amazed to find out that it is not!!!
Quality products and great customer service! I would definitely use them again.
Jennifer was awesome to work with. She was so kind, knowledgeable, and flexible. The installers were very kind and they worked so hard. The only question now is which room is next? Great folks, go see for yourself!!
Wow! We love our new bedroom floor & recommend you check it out before installing any flooring. We did not know about the water resistant Luxury Vinal Planks (or LVP) as Jennifer described. The install was so easy, right over the sub floor & the click together & ease of cutting to size was so much easier than other flooring we have installed. Wish I knew about this flooring before installing tile…. Thank you H & H flooring (Jennifer) for your expert advice! Before & after pics will be added.
Jennifer and Bill were great to work with. They really went above and beyond to help us understand all our options and make sure we got the best option for our space. And we love our new floors!!!
I have known the Harcrow family for a long time working with them both for quite a while and getting to know them both professionally and personally. When H & H opened and I was looking for flooring for my kitchen and laundry area, it was a no-brainer to contact them and go look at what they had to offer during their grand opening. I am so pleased to say it is all layed in my kitchen and laundry area and I love it. I got LVP and it looks and feels great. The installer was easy to work with a very professional. No mess, no fuss. Very happy working with Jennifer. She is a sweetheart. Thanks so much. I wish you much luck and success with H & H flooring.
I absolutely loved working with the staff to pick out the most beautiful luxury vinyl plank to fit my budget. They were so helpful and the price was better than Lowe’s, Home Depot and Lumber Liquidator.
I am so excited about the floors that my husband and I bought from H & H Flooring! Jennifer was so knowledgeable about all of the options available that would give us the look that we wanted for our budget. We chose a gorgeous light gray waterproof laminate plank for our kitchen, laundry room, and den. We will be using them for all future flooring projects.